Welcome

BookFlow is the booking platform for your service business. Whether you run a hair salon, a dental clinic, a fitness studio, a dog groomer, a music school, or a tattoo studio — BookFlow takes bookings 24/7, accepts deposits, sends reminders, and keeps your calendar full.

This guide is for you, the business owner or manager. It walks through every feature in the dashboard at /dashboard.

What BookFlow does for you

• Online booking 24/7. Customers book while you sleep.
• Branded booking page. Pick from 20 templates — editorial, brutalist, soft, playful, luxury. Use your own domain.
• Stripe deposits. Charge a deposit to hold the slot, refund on cancellation per your policy.
• AI Ops Agent. Drafts replies to customers, suggests reschedules, sends 24h reminders — all with your approval.
• Multi-staff, multi-location. Run a chain of salons from one dashboard.
• Customer accounts. Customers see all their bookings across all your locations in one place.
• Embed widget. Drop our JS snippet on your existing website; bookings happen without a page redirect.
• Mobile-first. The dashboard works perfectly on your phone — manage bookings from the chair.

What it costs

• Free: unlimited bookings, all 20 templates, embed widget, customer accounts, 3 staff, 1 location.
• Pro ($29/mo): unlimited staff, unlimited locations, custom domain, AI Ops Agent auto-pilot, advanced analytics, priority support.
• Enterprise: SSO, audit log, custom SLA, dedicated success manager.

Stripe processing fee (2.9% + 30¢) applies to deposits. No booking fees, no setup fees, no contract.

The 5-minute tour

1. Create your account — 2 minutes. Pick your slug (e.g. my-salon).
2. Add 3 services, 2 staff, your hours. The dashboard walks you through it.
3. Pick a template and your brand color. The booking page is live at https://booking.netwit.ca/book?slug=my-salon.
4. (Optional) Connect Stripe to accept deposits. Takes 5 minutes.
5. Share your booking link. You're in business.

What's next

Read the Dashboard overview for a tour of every tab, or jump straight to Services to start adding what you offer.