Welcome

This guide is for NetWit platform operators — the team that runs BookFlow. It is not for the businesses on BookFlow, and not for their customers. If you're a salon owner, read the Business Guide. If you're a developer integrating with the platform, read the Developer Guide.

What you can do here

• Read platform-wide stats (tenants, bookings, revenue, MRR)
• Search and manage any tenant (suspend, restore, change plan)
• Impersonate a tenant owner (with full audit log)
• Read the audit log (every super admin action)
• Check system health (D1, KV, Worker, Queues)

Where to start

https://booking.netwit.ca/admin is the platform admin dashboard. Sign in with your NetWit super admin email.

Auth

The admin space uses a separate JWT audience: super_admin. Tokens are issued by POST /api/admin/login. The JWT TTL is 4 hours and the KV session record expires after 8 hours. There is no refresh endpoint — re-login when the token expires.

What's in the guide

• Admin overview — KPIs at the platform level
• Managing tenants — search, suspend, restore
• Tenant detail — drill into a single tenant
• Plans and billing — Free, Pro, Enterprise
• Audit log — every super admin action
• System health — D1, KV, Queue, Worker
• Support and contact — escalation paths